ON SITE SUPPORT, REMOTE IT SUPPORT, NEW OFFICE SETUP:
We offer a wide choice of on-site technical support services in Qatar. Our central office in Doha means it’s easy for us to travel to your business premises no matter where you are in Qatar.
A) ON SITE SUPPORT
Our on-site technical support gives you access to a physical IT support presence in your office. Our support engineers have years of experience and can support your hardware and network infrastructure and can provide first line support for a great many commonly used software applications.
We can also have somebody working remotely on the problem and gathering information until the support engineer arrives on site. We can provide support for any IT function including data backup issues, problems with Microsoft Office, server outage issues and network security problems. Our years of experience mean we are well equipped and knowledgeable to resolve problems quickly and completely.
B) REMOTE IT SUPPORT
We also provide remote IT support services to businesses of all sizes. Keeping your IT systems and network up and running smoothly is a necessity for every business who wants to be competitive. Our core competency is in putting together tailor-made remote IT support services that make provision for whatever level of support you require, depending on the level of skills you have in-house. Irrespective of the nature of problem you have encountered, just pick up the phone and give us a call. Your server may be down, or you might be having some problems printing, or maybe someone has deleted a critical file by accident. Our technical team can resolve the problem remotely without anybody having to pay a personal visit. In the rare occasion where a site visit is required, we can send someone to your site.
We carry a wide range of spare parts and hardware stock in our warehouse to ensure we can get you up and running extremely quickly with replacement components in the event you have a hardware failure of any kind. We have developed a suite of IT support services specifically designed to provide all the following:
1. 24 x 7 Hardware Break Fix Support on everything from servers and PCs to network equipment
2. Onsite and remote fully managed services
3. Remote support and systems monitoring
4. Networking – installations, refits, monitoring
5. In-store till printers and EPOS systems
C) NEW OFFICE SETUP
We have extensive experience with the planning and designing of new commercial spaces. We can help with complete system roll-outs, covering everything from IT Network Design and Fitting, to UTP Cabling, Fiber Optics network back-bone – vertical and horizontal, as per Ooredoo Guidelines, and EPOS/HHT roll outs. We provide a full project planning and